Privacy policy

At 2929, privacy is not just a requirement—it’s a standard. We are committed to protecting your personal data with transparency, integrity, and care.

This policy outlines how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following personal data:

  • Full name
  • Email address
  • Contact number
  • Billing and shipping address
  • Payment information (processed securely via trusted third-party providers)
  • Technical data (IP address, browser type, device information, and cookies)

How We Use Your Data

Your data is used to deliver a seamless and premium experience:

  • To process, fulfil, and deliver your orders
  • To communicate with you regarding purchases or enquiries
  • To personalise and improve your experience with 2929
  • To send marketing communications (only where consent has been given)

Legal Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to fulfil your orders.
  • Legal obligation – to comply with applicable laws.
  • Legitimate interest – to improve our services and prevent fraud.
  • Consent – for marketing communications.

Sharing Your Information

We do not sell or trade your personal data. Your information may be shared with:

  • Payment processors (for secure transactions)
  • Delivery partners (to ensure accurate shipping)
  • Trusted service providers supporting our operations

All partners are required to handle your data in compliance with UK GDPR standards.

International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as approved standard contractual clauses.

Data Security

We implement strict security measures to protect your personal data from unauthorised access, loss, or misuse. Your trust is part of our brand.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

We use cookies to enhance functionality and provide a tailored browsing experience. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your data only for as long as necessary to fulfil our services and meet legal obligations.

Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our services. Updates will be posted on this page.

Contact

For any privacy-related enquiries, please contact us via our official communication channels.

2929 — Privacy, Elevated.

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