Returns Policy

At 2929, we take pride in delivering quality. If something isn’t right, we’re here to make it right, efficiently and fairly.

Returns Eligibility

We accept returns under the following conditions:

• Items must be returned within 14 days of delivery (in line with UK Consumer Contracts Regulations).
• Items must be unworn, unwashed, and in original condition.
• All original packaging and tags must be intact.

We reserve the right to refuse returns that do not meet these standards.

Non-Returnable Items

For hygiene and quality assurance, the following items are non-returnable:

• Worn or used items.
• Items without original tags/packaging.
• Sale or discounted items (unless faulty).

We will arrange a replacement or full refund where appropriate.

Refunds

• Refunds are processed once the returned item has been received and inspected.
• Funds will be returned to the original payment method.
• Please allow 5–10 working days for the refund to reflect.

Original shipping costs are non-refundable unless the item is faulty.

Exchanges

We currently offer exchanges based on availability. If your requested size or item is unavailable, a refund will be issued.

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a tracked service, as we are not liable for lost returns.

How to Return

To initiate a return, please contact us via our official channels with your order details. Instructions will be provided.

2929 — Built Different. Returned Right.